Head of Client Care

Home Instead · Chichester, England, United Kingdom

Company

Home Instead

Work style

Onsite

Employment

Full Time

Location

Chichester, England, United Kingdom

Published

2022-10-01

Source checked

2026-10-26

Listing source

SmartRecruiters Posting API

About this role

Company Description Home Instead enjoys an outstanding rating and reputation as the highest quality home care provider in West Sussex. Job Description As Head of Client Care, you will be the first point of contact for families and clients looking for care, taking enquiries and arranging and conducting consultations, commanding credibility with your calm and assertive approach to care planning. Qualifications Level 5 qualification (or Level 3 and be working toward a Level 5 qualification). Solid understanding of the CQC regulatory framework, and willingness to learn and exceed Home Instead standards and write fantastic, person centred care plans Strong customer service skills, a natural ability to put families at ease Hunger and ambition to drive and grow business Additional Information £30k plus depending on experience, plus bonus and benefits. Apply by emailing: lisa.kail@homeinstead.co.uk

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