Talent Pool - Customer Success Manager
dLocal · Brazil
- Company
- dLocal
- Work style
- Hybrid
- Employment
- Full Time
- Location
- Brazil
- Published
- 2025-04-23
- Source checked
- 2026-10-19
- Listing source
- Lever Postings API
About this role
Why Join dLocal?dLocal is the financial infrastructure powering global commerce in the world's fastest-growing markets. The biggest companies in the world trust us to unlock growth in 60+ countries across emerging markets—moving money where others see complexity. We don't just process payments; we are architects of payment ecosystems and partners in our customers' expansion. You'll work alongside 1,300+ teammates from 40+ nationalities and tackle global challenges from day one. What's the opportunity? As our Customer Success Manager, you’ll play a key role in building and nurturing strong relationships with our customers. You’ll be the trusted partner they rely on — guiding them, supporting them, and helping them get the most out of our solutions. If you're a proactive and analytical professional who’s passionate about customer success and thrives in a dynamic, collaborative environment, we want to hear from you! This is a Talent Pool for you to show your interest in being part of the Customer Success Team at dLocal as a Customer Success Manager. As soon as we have the right position for you, we will contact you! Our ideal candidate is a good communicator, an excellent listener, self-motivated, a natural problem solver, and a great multitasker who can work in a fast-paced, dynamic environment. Fluent in written and verbal English. Customer Success experience (B2B preferred). Advanced analytical skills and familiarity with Excel/Looker/QuickSide/SQL. Experience in payments - Huge advantage. Background in Project Management or Customer Success Management with a proven track record of meeting or exceeding program goals. Ability to travel. Team spirit and proactive behavior.
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