Customer Service Associate (Bilingual)

Integrated Resources INC · Orange, CA, United States

Company

Integrated Resources INC

Work style

Onsite

Employment

Contract

Location

Orange, CA, United States

Published

2017-08-28

Source checked

2026-09-16

Listing source

SmartRecruiters Posting API

About this role

Job Description Requirements/Certifications: Must be flexible in scheduling and comfortable with change as customer service is an ever-changing environment. Responsible for meeting call handling requirements and daily telephone standards as set forth by management. Must agree to observing service for the purpose of training and quality control. Must be a proficient typist (avg. 35+ WPM) with strong written and verbal communication skills. Must be able to maneuver through various computer platforms while verifying information on all calls. High School (Required) Associates Bachelors GED (Required) Must be able to talk and type simultaneously WORK SCHEDULES/SHIFTS: PLEASE NOTE: Shifts are subject to change based on business needs. 11:30am - 8pm - 1 worker 9:30am - 6pm - 4 workers KEY SKILLS: Must be comfortable working in a Call Center environment Must have Call Center experience, at least one year. Able to multi-task taking calls Try to come to resolution on 1st call Strong communication skills Must be bi-lingual in any of the following languages: Korean Vietnamese Spanish Farsi Additional Information All your information will be kept confidential according to EEO guidelines.

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