Employee Referral

Sutherland · Mumbai, MH, India

Company

Sutherland

Work style

Onsite

Employment

Full Time

Location

Mumbai, MH, India

Published

2026-03-12

Source checked

2026-10-26

Listing source

SmartRecruiters Posting API

About this role

Company Description Sutherland is a global leader in business and digital transformation. Over the last 38 years, we have partnered with some of the most respected and future-forward companies to drive revenue growth, boost operational efficiency, and enable innovative business models. Job Description Customer Service Consultants in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged. Qualifications High school diploma or GED Demonstrated ability to perform at a high level, to support our high volume of inbound calls Excellent verbal and written communication skills; proficient reading skills required Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required Prior customer service experience preferred Additional Information All your information will be kept confidential according to EEO guidelines.

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