Malaysia: Hiring Consultant - Customer Service

Sutherland · Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Company
Sutherland
Work style
Onsite
Employment
Full Time
Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Published
2024-07-25
Source checked
2026-10-26
Listing source
SmartRecruiters Posting API

About this role

Company Description Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Job Description Customer Service Consultants in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged. Qualifications Mandarin/CantoneseSpeaker with basic English communication skills. Good Customer Service skills to help customers Excellent spoken and written communication Strong interpersonal skills including proven rapport-building and sales techniques MUST be willing to work in Malaysia Additional Information All your information will be kept confidential according to EEO guidelines.

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